Shipping and Returns


Delivery conditions and fees

Bucharest:
STANDARD delivery, 1-2 working days.
Cost 10 RON, VAT included. Free of charge for the orders exceeding 100 RON.

TODAY delivery
From Monday to Friday, orders placed between 00:01-12:30, same day delivery, until 6pm.
From Monday to Friday, orders placed between 12:30 -24:00 and during the weekend, delivery in the next working day. Transport cost is 15 RON, VAT included. 

EXPRESS delivery 3H30’
From Monday to Friday, orders placed between 9:00-14:30, same day delivery,, in maximum 3 H30 from the moment when the order was launched.
From Monday to Friday, orders placed between 14:31-24:00 and during the weekend, delivery time will be calculated from the next working day, starting with 9 am
From Monday to Friday, orders placed between 00:01-08:59 delivery time will be calculated from the same working day, starting with 9 am
No matter the order’s value, the transport cost is 19 RON, VAT included.

National delivery:
STANDARD delivery, 1-2 working days.
Cost 14 RON, VAT included. Free of charge for the orders exceeding 100 RON.

For the orders containing PromoMANIA products, the delivery term may differ.

For clients who choose to pay cash on delivery the delivery is calculated from the moment when the order was launched. For clients who choose to pay by PO or card, delivery is calculated from the moment when the payment was made.

According to Romanian legislation, "The consumer has the right to cancel the contract from distance within 14 calendar days without penalty and without giving any reason. The only costs that may fall to the consumer is the direct cost of returning the goods. The trader, if it can not perform the contract because of the product or service being not available, has to inform consumers about the unavailability, and reimburse the sums payed by the consumer within 14 calendar days. "
If the client want to return goods, he can send them back with any carrier, on his expenses, as long as the products will arrive at the trader's warehouse. The value of the goods will be sent in the customer's bank account in maximum 14 calendar days.

 

Delivery fees in UE countries

Please click the following link for checking out the fees for UE deliveries:  Shipping taxes  .We ship orders anywhere in UE countries without any additional fees and geographical restrictions.

Orders Schedule

We receive orders on our dedicated site Monday through Friday, from 9:00 a.m. to 5:00 p.m..
You can select products and order them regardless of the time of the day, but if the order is off the above mentioned schedule, the delivery time will be considered the next business day.